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Shepherd Integration Guide

Shepherd is a practice management system that Radimal connects with to retrieve patient information and upload specialist reports.

Oliver Plunkett avatar
Written by Oliver Plunkett
Updated this week

Getting started

1. Navigate to Settings β†’ Integrations in the Radimal platform

2. Click the "Shepherd" tab

3. Click the "+" button (or "Add First Configuration" if this is your first setup)

4. Fill in the required credentials

5. Click "Test Connection" to verify your setup (found in the three-dot menu after saving)

6. Click "Save" to activate the integration

Testing Your Connection

After entering credentials, use the "Test Connection" option from the three-dot menu to verify:

  • API credentials are valid

  • Radimal can communicate with Shepherd

  • Patient data can be retrieved successfully


How the Radimal & Shepherd Integration Works

1. For all images uploaded to your Radimal dashboard, the viewer link is automatically published in your Shepherd patient file under the imaging notes section.

2. When requesting a consultation, Radimal automatically searches Shepherd and retrieves patient details and recent medical history - no manual lookup required.

3. Patient information (name, species, breed, sex, recent visit details) will appear instantly in the case details and history, ready for you to submit to the specialist.

4. The specialist reviews the images and history, then creates the report.

5. The report automatically uploads to the patient's most recent visit in Shepherd (no notification is sent - the report appears in the patient's Shepherd record). Please see the screenshot:

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Need More Help?

Use the built-in chat in the bottom Right Corner of your Radimal dashboard, or contact Radimal Support: [email protected]


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