Skip to main content

Radimal & Shepherd Integration Guide

Shepherd is a practice management system that Radimal connects with in order to retrieve patient information and upload specialist reports.

K
Written by Katie Perry
Updated over 2 weeks ago

Integration Overview

With the Radimal integration connected to Shepherd, you can:

  • Import patient details and clinical notes from Shepherd when creating a case in Radimal

  • Eliminate manual copy and paste when submitting imaging studies

  • Automatically upload finalized radiology reports from Radimal into Shepherd

  • Ensure imaging reports are consistently attached to the correct patient record

Before You Start

To enable this integration, you’ll need:

  • An active Radimal account

  • Access to Shepherd Admin settings

  • Your Shepherd Clinic ID

Activating the Radimal Integration

To enable the integration between Radimal and Shepherd, follow these steps in Shepherd:

  1. Navigate to Admin → Integrations → Data Connections → Radimal

  2. Toggle Enable Integration on

  3. Go to Admin → Clinic Settings and copy your Clinic ID

Once enabled, complete set-up in your Radimal Dashboard using your Clinic ID.

To complete Radimal account or integration setup:

  1. Visit the Radimal Dashboard

Getting started in Radimal

1. Open the Menu and click Settings, then Integrations

2. Click the "Shepherd" tab

3. Click the "+" button (or "Add First Configuration" if this is your first setup)

4. Fill in the required credentials

5. Click "Test Connection" to verify your setup (found in the three-dot menu after saving)

6. Click "Save" to activate the integration

7. Log into your Shepherd account and enable the Radimal integration within Shepherd to complete the connection
​
​Once the integration is enabled, it will apply to all new consultations and reports moving forward. Any reports completed prior to activation will remain in Radimal and will not be automatically synced to Shepherd.
​

Testing Your Connection

After entering credentials, use the "Test Connection" option from the three-dot menu to verify:

  • API credentials are valid

  • Radimal can communicate with Shepherd

  • Patient data can be retrieved successfully

How the Radimal & Shepherd Integration Works


​This integration applies to all new consultations and reports created after activation. Reports completed before the integration is enabled will remain available in your Radimal dashboard and will not sync retroactively.
​
1. For all images uploaded to your Radimal dashboard, the viewer link is automatically published in your Shepherd patient file under the imaging notes section.

2. When requesting a consultation, Radimal automatically searches Shepherd and retrieves patient details and recent medical history - no manual lookup required.

3. Patient information (name, species, breed, sex, recent visit details) will appear instantly in the case details and history, ready for you to submit to the specialist.

4. The specialist reviews the images and history, then creates the report.

5. The report automatically uploads to the patient's most recent visit in Shepherd (no notification is sent - the report appears in the patient's Shepherd record). Please see the screenshot:

​

​

Need More Help?

Use the built-in chat in the bottom Right Corner of your Radimal dashboard, or contact Radimal Support: [email protected]

Did this answer your question?