Integration Overview
With the Radimal integration connected to Shepherd, you can:
Import patient details and clinical notes from Shepherd when creating a case in Radimal
Eliminate manual copy and paste when submitting imaging studies
Automatically upload finalized radiology reports from Radimal into Shepherd
Ensure imaging reports are consistently attached to the correct patient record
Before You Start
To enable this integration, you’ll need:
An active Radimal account
Access to Shepherd Admin settings
Your Shepherd Clinic ID
Activating the Radimal Integration
To enable the integration between Radimal and Shepherd, follow these steps in Shepherd:
Navigate to Admin → Integrations → Data Connections → Radimal
Toggle Enable Integration on
Go to Admin → Clinic Settings and copy your Clinic ID
Once enabled, complete set-up in your Radimal Dashboard using your Clinic ID.
To complete Radimal account or integration setup:
Visit the Radimal Dashboard
Getting started in Radimal
1. Open the Menu and click Settings, then Integrations
2. Click the "Shepherd" tab
3. Click the "+" button (or "Add First Configuration" if this is your first setup)
4. Fill in the required credentials
5. Click "Test Connection" to verify your setup (found in the three-dot menu after saving)
6. Click "Save" to activate the integration
7. Log into your Shepherd account and enable the Radimal integration within Shepherd to complete the connection
Testing Your Connection
After entering credentials, use the "Test Connection" option from the three-dot menu to verify:
API credentials are valid
Radimal can communicate with Shepherd
Patient data can be retrieved successfully
How the Radimal & Shepherd Integration Works
1. For all images uploaded to your Radimal dashboard, the viewer link is automatically published in your Shepherd patient file under the imaging notes section.
2. When requesting a consultation, Radimal automatically searches Shepherd and retrieves patient details and recent medical history - no manual lookup required.
3. Patient information (name, species, breed, sex, recent visit details) will appear instantly in the case details and history, ready for you to submit to the specialist.
4. The specialist reviews the images and history, then creates the report.
5. The report automatically uploads to the patient's most recent visit in Shepherd (no notification is sent - the report appears in the patient's Shepherd record). Please see the screenshot:
Need More Help?
Use the built-in chat in the bottom Right Corner of your Radimal dashboard, or contact Radimal Support: [email protected]